It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description:Ingram Micro. It is all about the peopleIngram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.What You’ll Do:You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:Consultation and Support: Assist customers with expiring licenses and take ownership of their inquiries regarding product information, pricing, and vendor specifics.Contract Management: Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.Collaboration: Work closely with other sales team members, organizations, and management to develop optimal solutions for our customers.Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.You’ll be a great fit if you have:Strong knowledge in German - written and verbal at B2- C1 levelGood knowledge of EnglishStrong organizational skills and problem-solving agility are also requiredA customer-driven approach and good customer management skillsAs we value our employees, we offer:Competitive salary & Bonus systemAdditional health insurance + Dental & Optical care, Hospital & Pregnancy careWell-being Program & Multisport cardFood vouchers & Transport AllowanceReferral and baby bonusPaid holiday days increasing in timeCareer growth and development – internal and external trainings, language coursesFree access to LinkedIn Learning PlatformWe are looking forward to receiving your application!#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
