Customer Support Specialist with Serbian - Sofia, Bulgaria

Velenosi & Meredith Consulting

  • Пловдив
  • Permanent
  • Full-time
  • Преди 14 дни
  • Apply easily
We're Hiring: Customer Support Specialist with Serbian - Sofia, Bulgaria (on-site)Do you speak Serbian fluently and have strong English skills? Are you passionate about helping customers and delivering excellent service? Join our international team in Sofia, where youll provide professional support, solve user issues, and contribute to a high-quality customer experience.Location: Sofia, Bulgaria (On-site)
EU Passport required
️Languages: Serbian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts including weekdays and weekends
️Relocation support provided if you're moving from abroadWhat You'll Be Doing:Provide customer support via chat, email, or phone with empathy and professionalismAssist with product, account, and service-related inquiriesRecord and manage customer interactions in internal systemsEscalate complex cases when needed according to internal processesEnsure excellent customer satisfaction through timely, accurate solutionsWhat We Offer:Relocation assistance (travel & temporary accommodation support)Paid training and full onboarding programMulticultural and dynamic team environment in SofiaModern office facilities and supportive leadershipCareer development opportunities in customer service and operationsBuild your international career while making an impact in a vibrant workplace.Apply now and join our team in Sofia!Contact:

Velenosi & Meredith Consulting