Technical Content Writer with English
- София
- Permanent
- Full-time
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.What you’ll do as a Technical Content Writer?Creating articles, training materials, and updates across all Xvantage™ pillars while maintaining consistency and high qualityWriting and editing various types of technical documentation such as user manuals, user documentation, tutorials, user guides, specifications, and instruction manualsGathering and researching technical information from internal and external sourcesEnsuring translation of technical details into friendly documents and articlesDeveloping content ideas and topics for help articles aligned with the main topic treeRegularly updating content based on release notesPublishing and managing content across designated platforms and toolsCollaborating with cross-functional teams, such as engineers, software developers, product development teams, product designers, and other stakeholders, to gather necessary information and better understand complex informationWhat you’ll bring?1-3 years of functional experience on a technical writer, content writer, content creation or a similar role (related to creating and recreating technical articles, texts, instructions and others)Fluency in English (B2-C1)Good technical knowledge (ability to understand and recreate technical texts)University degree in Marketing or similar (an advantage)Experience with content creating tools (Zendesk and Kentico are a plus) as well as MS OfficeAbility to perform duties with accuracy and a strong degree of urgency;Ability to multi-task and respond to rapid changeWhat we have for you:Competitive salary & Bonus system? – Yes, of course!Additional health insurance & life insurance? – A very good one, by the way.Food vouchers & Transport Allowance? – Absolutely!Well-being Program & Multisport card? – We care about our health, so yes!Referral and baby bonus? – No doubt about it.Paid holiday days increasing in time? – Of course.Company discounts, that are actually usable? – You bet!Language courses? – Just choose one of five languages.Free access to LinkedIn Learning Platform? – Yes, yes, yes.Many trainings and academies, including opportunity for ACCA certification? – Obviously.Great career growth and development opportunities? – Let’s see… Yes!Hybrid type of work? – Absolutely!Recognition awards? – Of course.Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourselfModern office space with free coffee and hot beverages? – And the coffee is actually good!Interested? We thought so – apply now.#LI-Hybrid #LI-NB2 #IngramMicroBulgaria