French and English Back office Gaming Support, Bulgaria

Multilingual Jobs Worldwide

  • София
  • Permanent
  • Full-time
  • Преди 7 дни
Description: Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Polish speaking Back Office Gaming Support Specialists to join their team in Sofia, Bulgaria!About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?Assist our players with any issues they might experience or reportFocus on the player and provide the ultimate player experienceListen to the voice of the players and communicate it further to the appropriate teamsWork with our team to improve our processesCandidate profileFluency in French and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s successEmployer offersRelocation assistance24/7 Flexible working hoursFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesAbout SofiaAs Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5
Requirements: Non-Negotiable RequirementsEnglish minimum B2 levelValid EU work permitClean criminal recordRole: Back office Gaming SupportLanguage: French + EnglishLocation: Sofia, Bulgaria (on- site)Start Date: 09.09Scope:Customer care and non-technical troubleshooting for Google Play Store, gPay, Google for Families, Books, Movies etc. via phone/chat/email.Monthly Gross Salary: 2500 BGN + performance bonus up to 300 BGNWelcome Bonus: 3000 BGN. The welcome bonus will be paid in 3 installments, with 1st, 3rd and 6th monthWorking Hours: 00:00–00:00, Monday–Sunday -8hoursOffer: Benefits / Relocation PackageAirport pick-upFlight tickets up to €150 (reimbursement)Up to 21 days in hotel/apartment booked by Telus (covered by Telus Digital)Housing support in Sofia300 BGN monthly gross accommodation allowanceContract: TBCTraining: 2 weeks onsit

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