Danish-speaking Customer Support Analyst in Fintech in Sofia, Bulgaria
- София
- Permanent
- Full-time
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?
- Provide timely and accurate responses to customer inquiries
- Assist clients with money transfer transactions or escalate to appropriate units
- Communicate via phone, email, and chat to support users
- Understand and assess customers' needs to ensure satisfaction
- Fluent in Danish and English (C1/B2 level)
- Strong communication skills
- Eager to work in a customer-facing role
- Experience in customer support is a plus but not required
- Quick learner and team-oriented mindset
- Fully paid training
- Financial relocation support (transport, hotel stay, rent assistance)
- Stable job and career development opportunities
- Attractive salary package
- Additional health insurance
- Access to 50+ employee benefits and services
- Supportive international working environment
- Ongoing learning and growth
- Employee referral bonuses
Sofia offers a rich mix of cultural heritage and modern amenities. As Bulgaria's capital, it features a low cost of living, efficient infrastructure, and a vibrant lifestyle. Nestled between mountains and historic landmarks, it's the perfect place to grow your career while enjoying a balanced quality of life.Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.