
Customer Service Representative - CALL CENTRE
- Видин
- Temporary
- Full-time
- Answer inbound customer calls
- Assist with troubleshooting and service-related queries
- Provide clear, professional, and friendly communication
- Record customer cases in internal systems
- Guide users through available services and solutions
- English level B2 or higher (must-have)
- Good communication & problem-solving skills
- Customer-oriented and proactive mindset
- Basic computer literacy
- Ability to work scheduled evening & weekend shifts
- Base salary: 1900 BGN before tax/month (after probation) plus bonuses
- Performance bonus: up to BGN 600 before tax/month based on performance
- Sales bonus: average 100-1000 BGN before tax/month based on performance
- Food vouchers every month
- Top earners reach up to 3500 BGN before tax/month (base + bonuses)
- Paid training (1 month)
- Schedule: 4x10h or 5x8h shifts between 10:00-23:00, incl. evenings & weekends
Zaplata