Training & Content Development Specialist

Ingram Micro

  • София
  • Permanent
  • Full-time
  • Преди 9 дни
It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description:Who are we?Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.As an Training & Content Development Specialist you will be transforming complex product offerings into clear, compelling, and engaging training and communication materials. From PowerPoint decks and one-pagers to infographics, playbooks, and videos - you will create world-class content that enables our Sales Associates and Partners to succeed.This is an exciting opportunity to make an impact on how we communicate, train, and equip our global workforce and partners for success.Key Responsibilities:
Content Strategy & DevelopmentBuild training and communication strategies and plans.Develop and maintain engaging collaterals (slide decks, infographics, one-pagers, FAQs, battle cards, videos, e-learning).Translate product and business messaging into audience-specific assets for Associates, Partners, and Customers.Create standardized templates to ensure global consistency.Package product offerings into campaign-ready content (call scripts, email templates, role-plays, social media posts).Collaborate with regional marketing teams to localize content.Enablement DeliveryDesign and deliver enablement programs (webinars, on-demand videos, e-learning, workshops).Manage communication channels: email updates, posts, training schedules, certification quizzes, and otherPerformance Measurement & ImprovementTrack training usage, completion rates, and business impactMaintain a KPI dashboard and iterate based on data and feedback.Qualifications & Experience:3+ years of experience creating training, communications, and enablement materials in digital/e-commerceExceptional writing and storytelling skillsProven ability to simplify technical information into clear, compelling visuals and narrativesInstructional design background (adult learning principles, LMS publishing, webinar production)Excellent written and verbal communication in EnglishProficiency with PowerPoint/Keynote, Adobe/Canva, Articulate, Vyond, Synthesia (or similar), and collaboration tools (SharePoint, Miro, etc.)Experience working across global teams, time zones, and cultures is considered advantageAbility to manage multiple priorities in a fast-paced, global environmentAs we value our employees, we offer:Competitive salary & Bonus systemAdditional health insuranceFood vouchers & Transport AllowanceWell-being Program & Multisport cardReferral and baby bonusPaid holiday days increasing in timeMany trainings, language courses and free access to LinkedIn Learning PlatformGreat career growth and development opportunitiesWhat are you waiting for? Apply now!#LI-Hybrid #LI-NB2 #IngramMicroBulgaria

Ingram Micro