Game Integrity Manager

София
Permanent
Full-time

Преди 13 дни
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Company DescriptionAbout PlaytechFounded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2C businesses. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here:Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.Ready to level up your career?Playtech‘s Development unit is looking for a strategic, hands-on Game Integrity Manager with excellent analytical and leadership skills.In this role, you’ll lead the Game Integrity team in safeguarding Playtech’s suite of gaming products with a primary focus on identifying, investigating, and preventing player collusion. You’ll also be a vital bridge between operations and product development—helping implement next-generation, automated detection tools to elevate integrity across the organization.Job DescriptionYour influential mission. You will...

Lead, mentor, and coordinate the Game Integrity team to monitor, analyze, and resolve issues related to unwanted player behaviors with a primary focus on identifying and preventing collusion.
Oversee the investigation of suspicious activity using both manual and automated approaches, ensuring that collusive and fraudulent behavior is detected swiftly and fairly.
Drive the evolution of game integrity controls by collaborating directly with development and analytics teams on the design, specification, and deployment of automated tools and detection models to identify collusive patterns and suspicious networks.
Shape and refine policies, protocols, and reporting processes for escalation, resolution, and stakeholder communication.
Liaise regularly with compliance, risk, product, and customer operations to share insights, prepare regulatory/audit documentation, and recommend enhancements.
Keep abreast of emerging industry threats, platforms, and regulatory expectations to ensure Playtech stays at the cutting edge of integrity.
Deliver training and continuous education across Playtech teams on game integrity best practices, emerging threats, and the correct use of automated tools.

QualificationsComponents for success. You...

Have direct experience in game integrity, security, compliance, or risk management, with evidence of strategic leadership or team management.
Possess strong analytical skills and the ability to uncover complex, hidden patterns within large and varied data sets (Excel, SQL, or similar tools; experience in using detection or analytics platforms).
Demonstrate knowledge of online games, player collusion tactics, and current anti-collusion solutions and industry standards.
Excel as a team leader—motivating, organizing, and developing a high-performing unit that supports both reactive investigations and proactive risk mitigation.
Are comfortable working cross-functionally to drive new technical solutions, helping translate operational needs into software requirements for development colleagues.
Have exceptional written and verbal English communication skills, adept at reporting findings and explaining technical concepts to multiple stakeholder types.
Present with a methodical, thorough, and objective mindset, always striving to improve processes and eliminate risks at multiple levels.
Hold a relevant degree (Computer Science, Statistics, Criminology, Mathematics, Game Design, or equivalent) or deep practical experience.

You'll get extra points for...

Prior experience implementing or designing automated anti-collusion tools, player behavior models, or machine-learning anti-fraud systems.
Experience in the online gaming sector or with regulated gaming products.
Familiarity with scripting, data visualization, or automation software.
Hands-on experience with regulatory audits and acting as a technical subject matter expert for integrity matters.

Thrive in a culture that values...

Integrity, fairness, and championing safe gaming.
Initiative, accountability, and continuous improvement.
Inclusive, supportive global teamwork with room for career development.
A healthy work-life blend and engaging social events.

Additional InformationGAME INTEGRITY TEAMOur team is a specialized unit focused on maintaining fairness and trust across Playtech’s gaming platforms. We work at the intersection of data analysis, product development, and compliance to detect and prevent coordinated unfair play. By designing and implementing advanced detection tools, we help ensure a secure and enjoyable experience for all players, while continuously evolving our strategies to stay ahead of emerging threats.Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

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