Customer Consultant with Dutch and English (Regular Shifts)

Sutherland

  • София
  • Permanent
  • Full-time
  • Преди 3 дни
Sutherland is a worldwide leader in digital transformation and superior customer service. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver, working in a broad range of industries, from Technology & Travel to Telecommunications, Banking, and so much more.Job Description:For our successful client in Sofia, one of the most positive and globally recognized manufacturers of confectionery, and food products, we are looking to hire a Customer Consultant with German and English.Your main tasks as a customer consultant will include:
  • Show empathy and focus to customers while resolving issues in a timely manner;
  • Come to independent decisions considering compliance with the processes and regulations;
  • Attend to all aspects of customer care in a courteous and professional manner;
  • Multitask in fast paced environment ;
  • Ability to thrive within and adapt to organizational changes;
  • Chase and follow-up – bring things to resolution;
We will give you:
  • Very competitive salary;
  • Regular shifts - weekends off;
  • Attractive performance incentives;
  • Top-notch training;
  • Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance;
  • Employee recognition programs;
  • Hybrid model of work from home and work from our modern office in Sofia
Qualifications
  • Fluency in Dutch and English – both written and spoken;
  • Attention to detail;
  • Excellent communication skills;
  • Analytical mindset and strong problem solver;
  • Confident, dynamic, and creative professional
Additional Information:All your information will be kept confidential according to EEO guidelines.

Sutherland