Job Description:Patrique Mercier Recruitment ES is excited to announce NEW openings for Korean Speaking Tech Support Specialists in Bulgaria, offering paid relocation and additional benefits! This is a unique opportunity for tech-savvy individuals who are dedicated to providing exceptional support to Korean-speaking customers. Join us in Bulgaria and thrive in a supportive work environment while experiencing a beautiful country!Your Responsibilities
Deliver outstanding technical support to Korean-speaking clients, addressing their inquiries and troubleshooting challenges.
Effectively diagnose and resolve technical issues while ensuring a positive customer experience.
Educate customers on how to optimally use our products and services.
Maintain accurate documentation of customer interactions and solutions provided.
Collaborate with team members to continuously enhance service quality and efficiency.
Participate in ongoing training initiatives to stay informed about the latest technology trends and updates.
Requirements:
Fluency in Korean (both spoken and written) is required.
Strong technical skills with a problem-solving mindset.
Previous experience in a technical support or customer service role is preferred.
Excellent communication and interpersonal skills.
Ability to work effectively in a team-oriented environment.
Willingness to relocate to Bulgaria and embrace a new cultural experience.
Dedication to continuous learning and growth within the technology industry!
