Job Description:Patrique Mercier Recruitment ES is thrilled to announce NEW openings for Portuguese Speaking Tech Support Specialists in Bulgaria, offering paid relocation and extra perks! This is a wonderful opportunity for tech enthusiasts who are committed to delivering excellent support to Portuguese-speaking customers. Join our dynamic team in Bulgaria, where you can advance your career while enjoying a beautiful and vibrant culture!Your Responsibilities
Provide outstanding technical assistance to Portuguese-speaking clients, addressing inquiries and troubleshooting issues.
Efficiently diagnose and resolve technical problems while ensuring a positive customer experience.
Educate customers on how to effectively use our products and services.
Maintain detailed records of customer interactions and the solutions provided.
Collaborate with other team members to continuously improve service quality and operational efficiency.
Engage in ongoing training sessions to stay abreast of the latest technological trends and product updates.
Requirements:
Fluency in Portuguese (both spoken and written) is required.
Strong technical skills and a natural problem-solving ability.
Previous experience in technical support or a customer service role is preferred.
Excellent communication and interpersonal skills.
Ability to work well in a collaborative, team-oriented environment.
Willingness to relocate to Bulgaria and experience a new culture.
Dedication to continuous learning and professional growth in the technology field!
