Customer Service Representative with English (Home Office)

• Providing daily contact with end users of products and services;
• Providing feedback to end users after request or after processing a specific case;
• Maintaining up-to-date information in the database about performed activities and operations;
• Operating with specialized software to provide queries and support for work systems.

• Very good level of English;
• Great communication skills;
• Self-motivation, pragmatic and friendly approach;
• Well-developed customer orientation skills;
• Willingness to learn and develop;
• Positive attitude, desire to learn new skills and a strong work ethic;
• Previous experience in Customer Service is preferred but not mandatory.

• Highly competitive remuneration package;
• Remuneration package includes Base Gross Monthly Salary of 1600 BGN during the training period, 1700 BGN during the rest of the probation period and 1900 BGN post probation period;
• Opportunity for Performance Incentive after the initial training period has been completed of up to 600 BGN Gross Monthly;
• Opportunity for Sales Through Service Incentive which is unlimited and can be earned in addition to the base salary and the Performance Incentive;
• Fully paid Induction Training and ongoing development, support and mentorship;
• Food vouchers;
• Benefits - employee assistance program, additional health insurance, discounts and perks;
• Multinational environment.

Rabota.bg