Configuration Manager (CMDB)

София
Permanent
Full-time

Преди 2 дни
Apply easily

Описание на позициятаConfiguration Manager (CMDB)Strength. Care. GrowthDid you know that A1 Bulgaria is working on international projects as well?Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.You'll know A1 Bulgaria is the right place for you if you are driven by:Opportunities to learn and build your career;
Meaningful work in a stable and fast-paced company;
Diversity of people, projects, and platforms;
A supportive, fun, and inspiring place to work.Would you like to join us?As a Configuration Manager (CMDB) you will serve as a foundational component of IT service management, providing a comprehensive repository of configuration information that supports effective decision-making, risk management, and operational excellence within an organization's IT environment.Your daily routine would include:Integration of external systems with ServiceNow platform;
Develop and maintain detailed technical and process documentation;
Establishing and maintaining the CMDB; managing data with import sets, updates sets and transform maps;
Integration of external systems with ServiceNow platform;
Data Management and Quality Assurance;
Process analysis and automation;
Perform System Integration Testing;
User acceptance testing, transition and knowledge transfer to customers.We'll know you can make it if you have:Experienced in design and implementation of ServiceNow ITOM - Discovery, CMDB;
Experienced in implementation, and customization of ITSM processes;
Excellent communication and client-relationship skills;
Basics in network technology (Router, Switches, Access Points,);
Basics in IP V4 and IP V6;
Experience in Health Check, Root Cause Analysis and error prevention;
Good experience in Java and JavaScript;
Good Windows and LINUX Knowhow;
Good Experience in MSSQL;
Fluent in English.ServiceNow skills required:SERVICENOW ITOM (Discovery, CMDB (CSDM));
Administration and Configuration;
ITSM;
CSM, Service Portal.Our gratitude for the job done will be eternal, but we'll also offer you:Innovative technologies and platforms to “play” with;
Modern working environment for your comfort;
Friendly, ambitious, and motivated teammates to support each other;
Thousands of online and in-person learning opportunities to grow;
Challenging assignments and career development opportunities in multinational environment;
Attractive remuneration package;
Flexible working schedule and opportunity for home office;
Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.

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