We are a recruitment agency focusing on multilingual candidates. Personalbüro U. Herrmann offers attractive employment opportunities across Europe recruiting and hiring in Customer Service, IT and Healthcare.The RoleStart: asap23-Sep-2025Permanent2 Day shifts2 Late shifts1 Night shiftsTasks:
You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.
Ideal ProfileSkills
Strong phone and verbal communication skills, along with active listening.
Fluency in both German or Dutch verbal, written
Working level of English
Work experience in the travel, airline, hospitality or similar industry is an advantage
Work experience in a customer experience center is an advantage
Good typing and computer skills (MS Office applications)
Be organized, have decision-making and analytical skills
Team player with a great attitude
High school education
Benefits:
Fulltime role with working shifts between 9:00 and 20:00 Monday - Sunday
Competitive salary with monthly performance-based bonuses • Convenient office location, close to bus stations and the metro
Comprehensive initial training and onboarding (fully paid by us)
Continuous training and upskilling programs
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses) Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Hybrid: 3 months training / Hybrid might be an option after 6 months based on performance
Day shiftsGerman Mon-Fri (9-20) : 3,700-3,800 BGN , Dutch : 4000 BGNNight Shifts 3600 + up to 1000 depending on covered number of night shifts + additional payment for weekend coverage + night work adderWhat's on Offer?
