Entry Level Customer Support for native Dutch Speakers

Cross Border Talents

  • София
  • Permanent
  • Full-time
  • Преди 5 дни
  • Apply easily
Position: Contact Centre Agent (Dutch + English)Location: Sofia, BulgariaWork Schedule:Full-time with flexible shifts.Compensation:
  • Competitive salary with performance-based bonuses.
  • Signing bonus available.
Benefits:
  • Medical and dental insurance.
  • Life insurance.
  • Additional allowances.
Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve issues, providing clear and efficient solutions.
  • Maintain accurate and up-to-date customer records.
  • Collaborate with the team to ensure exceptional customer service.
  • Identify opportunities for improving customer satisfaction and share insights with the team.
Qualifications:
  • Native or C2-level proficiency in Dutch.
  • Strong communication skills in English.
  • Previous experience in customer service or contact centres is advantageous.
  • Excellent problem-solving skills and attention to detail.
  • Ability to quickly learn and adapt to new computer systems and tools.

Cross Border Talents