Danish-speaking Customer Support Analyst in Fintech in Sofia

Nordic Jobs Worldwide

  • София
  • Permanent
  • Full-time
  • Преди 1 ден
Description: Do you want to take the next step in your career and work in the fast-growing fintech sector? Our client is looking for Danish-speaking Customer Support Analysts to join their team in Sofia, Bulgaria!Join our client and assist users with money transfer transactions across various channels. With paid training, a relocation package, and over 50 employee benefits, this is your opportunity to grow in a stable and international work environment.About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?
  • Provide timely and accurate responses to customer inquiries
  • Assist clients with money transfer transactions or escalate to appropriate units
  • Communicate via phone, email, and chat to support users
  • Understand and assess customers’ needs to ensure satisfaction
Requirements: Candidate profile
  • Fluent in Danish and English (C1/B2 level)
  • Strong communication skills
  • Eager to work in a customer-facing role
  • Experience in customer support is a plus but not required
  • Quick learner and team-oriented mindset
Offer: Employer offers
  • Fully paid training
  • Financial relocation support (transport, hotel stay, rent assistance)
  • Stable job and career development opportunities
  • Attractive salary package
  • Additional health insurance
  • Access to 50+ employee benefits and services
  • Supportive international working environment
  • Ongoing learning and growth
  • Employee referral bonuses
About SofiaSofia offers a rich mix of cultural heritage and modern amenities. As Bulgaria’s capital, it features a low cost of living, efficient infrastructure, and a vibrant lifestyle. Nestled between mountains and historic landmarks, it’s the perfect place to grow your career while enjoying a balanced quality of life.Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.

Europe Language Jobs