Job Description:Patrique Mercier Recruitment ES is excited to announce NEW openings for Vietnamese Speaking Tech Support Specialists in Bulgaria, with paid relocation and additional benefits! This opportunity is perfect for individuals who are enthusiastic about technology and dedicated to providing excellent support to Vietnamese-speaking customers. Join our team in Bulgaria and enjoy a rewarding career in a beautiful, welcoming environment!Your Responsibilities
Deliver outstanding technical support to Vietnamese-speaking clients, addressing their inquiries and resolving technical challenges.
Troubleshoot and diagnose technical issues while ensuring a high level of customer satisfaction.
Educate customers on the effective use of our products and services.
Maintain detailed documentation of customer interactions and solutions provided.
Collaborate with fellow team members to improve service quality and efficiency.
Participate in ongoing training initiatives to stay updated on the latest technology and product enhancements.
Requirements:
Fluency in Vietnamese (both spoken and written) is required.
Strong technical acumen and problem-solving capabilities.
Prior experience in technical support or customer service is preferred, but not mandatory.
Excellent communication and interpersonal skills.
Ability to work effectively in a team-oriented environment.
Willingness to relocate to Bulgaria and embrace new experiences.
A commitment to continuous learning and personal growth in the technology field!
