
Travel Support Representative (m,f) with German platform
- София
- Temporary
- Full-time
- Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy
- Maintain basic knowledge of client products and/or services Participate in activities designed to improve customer satisfaction and business performance
- Track, document and retrieve information in call tracking database
- High school diploma with three to six months of relevant experience is preferred
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Strong customer service skills, great communicator with ability to work as a team member
- Ability to rotate shifts, as needed
- Competitive salary with monthly performance-based bonuses
- Work from any place in the country
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
Zaplata