Company DescriptionFastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond.Job DescriptionThe Role
The position is ideal for experienced sales professionals looking to take on the exciting challenge of working with key SME clients. As a Senior Renewal Manager, you will manage a portfolio of high-growth SME accounts, leveraging your industry expertise to provide consultative solutions and uncover opportunities for upselling and cross-selling. You will also contribute to new revenue initiatives, driving innovation and long-term account growth while collaborating with internal teams to optimize processes.
Principal AccountabilitiesKey ResponsibilitiesAccount Management & Client Support
High-Growth Account Management: Oversee a portfolio of high-growth SME accounts, ensuring meaningful enrichment and retention through strategic engagement.
Key Account Management: Provide ongoing support to key SME clients, ensuring their needs are met and opportunities for upselling and cross-selling are explored proactively, not limited to renewal periods.
Revenue Growth & Strategy
Upselling & Cross-Selling: Proactively identify opportunities for product and user expansion, securing incremental revenue and maximizing account value.
Revenue-Generating Initiatives: Execute and manage new initiatives aimed at generating incremental revenue, driving innovation, and expanding market opportunities.
Strategic Pipeline Ownership: Plan and manage your pipeline with a focus on long-term account growth, developing and implementing proactive strategies.
Consultative Selling & Leadership
Consultative Selling: Act as a trusted advisor, using in-depth product and industry knowledge to address client needs and create additional value.
Leadership & Collaboration: Share best practices with team members, collaborate with internal teams, and help optimize processes and outcomes.
QualificationsWe recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world's leading and most trusted price reporting, events, and intelligence service for the markets we serve. We're proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...KNOWLEDGE, EXPERIENCE AND SKILLSWe are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.A minimum of 5 years of sales experienceProven record of over-achieving sales targetsStrong product and industry knowledge of the markets we serveExperience in Account Management, ideally with high-growth SME clientsExcellent English proficiency, both written and verbalIf you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.Additional InformationOur ValuesFastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common - and they form our Fastmarkets values.Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:
METRICS DRIVEN. We use insights to improve our customers' experience and our business performance
ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
CUSTOMER CENTRIC. We are customer-centric in all that we do
COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.
You've read a little about us - now it's over to you!If you like what you've read so far and think you can see yourself as a Fastmarkets person, it's time to fill in your application form. This form is an important part of the selection process: it's used to determine whether or not you'll be chosen to have an interview and acts as a basis for the questions we'll ask you on the day.It's vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you're great.
