Urgent German Customer Support in Sofia
- София
- Permanent
- Full-time
- Full-time position with flexible shifts
- Competitive Salary with additional performance bonuses
- Signing Bonus available
- Benefits: Medical and dental insurance, life insurance, and additional allowances.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve issues, providing clear and concise solutions.
- Maintain accurate customer records and update information as needed.
- Collaborate with other team members to ensure excellent customer service.
- Identify opportunities to improve customer satisfaction and share insights with the team.
- Fluency in German (B2 and above).
- Strong communication skills in English.
- Prior experience in customer service or call centers is an advantage.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in computer skills and the ability to learn new systems quickly.
- Urgent Hiring: Immediate start available for the right candidate.
- Competitive Compensation: Offering a good salary package with attractive bonuses.
- Be part of a dynamic, international team in Sofia.
- Opportunities for career growth and development.