Technical Support with Italian and English- Entry level, routers

  • София
  • Permanent
  • Full-time
  • 1 month ago
Company DescriptionSutherland is seeking an attentive and goal-oriented person to join us as Technical Support with Italian and English- Entry level, routers. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionUnleash Your Passion for Technology!Are you enthralled by cutting-edge gadgets and software?
If yes, we have the perfect role for you! As we aim to scale up our service delivery centers in Sofia, and we're scouting for Technical Support Specialist to provide expert assistance with routers, Wi-Fi configurations, smart control ecosystems, and device integration.Your Mission:Deliver exceptional customer service and technical support via phone and email.
Address customer inquiries related to accounts, products, and orders with expertise.
Use our advanced toolkit to diagnose and solve technical challenges.
Maintain a balance of professionalism and warmth in every customer interaction.
Adhere to our esteemed clients' guidelines and our organizational policies.
Efficiently direct inquiries to the relevant teams for thorough resolution.Your Arsenal:Mastery of Italian (written and spoken) with strong command over English.
Proficient in computer navigation and adept at multitasking.
Familiarity with internet router specs, connectivity issues, and troubleshooting.
Skilled in simplifying complex tech issues for a non-tech audience.
In-depth understanding of consumer electronics and troubleshooting techniques.
Exceptional communication skills, coupled with flexibility in work hours.What's in It for You:A competitive remuneration package that rewards your expertise.
Work in a contemporary office setting in Sofia's heart.
Performance-based incentives to keep you motivated.
Access to premium training to bolster your skills.
A comprehensive benefits package, including additional health and life insurance, food and gift vouchers, and a transport allowance.
Employee recognition programs to celebrate your achievements.Изисквания към кандидатаОбразование: , Профил:Езикови познания:Английски език, Italian languageТрудов опит:С професионален опит от 1 - 3г.Ние предлагамеВид заетост:Непълен работен денСрок на заетост:ПостояннаНиво в йерархията:Студенти/Стажанти, Експертен персонал без ръководни функцииКатегория:Бизнес /консултантски услугиДържава:БългарияНаселено място:Гр. СофияДата:21.Юли.2025Организация:SutherlandОрганизация:Фирма/Организация Директно търсеща служителиДетайли за организацията:Повече информация за Sutherland може да получитеВнимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

Rabota.bg