Job Title: Healthcare associate with English, Late ShiftsJob DescriptionAre you passionate about helping others? Our Customer Support team is looking for an empathetic, English-speaking individuals who excel during late shifts. If you have a knack for communication and desire to make a difference, apply now!Your Role:As a Customer Support Agent, you will be the friendly and professional face of our company, assisting consumers through various channels. Whether addressing complaints, providing information, or engaging on social media, your goal will be to enhance our consumers' experiences as a trusted ally.You will:Use active listening and conversational skills to understand and resolve consumer issues efficiently.Give special attention to sensitive cases.Develop expertise in our product portfolio and consumer expectations.Proactively contribute ideas to improve service quality.What We're Looking For:Empathy and emotional intelligenceFluency in English (written and verbal)Strong phone and verbal communication skillsCustomer service experience is a plusProficient in typing and computer skills (MS Office)Organized with good decision-making and analytical abilitiesTeam-oriented with a positive attitudeHigh school diploma or equivalentWhat do you get from us?Competitive salaryOpportunity to work from homeComprehensive medical plan covered by the companyTransportation allowance and life insuranceCareer development opportunitiesAnnual reward and recognition eventsHoliday payEngaging team eventsVoluntary day offKnow someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.Location: BGR Sofia - Advance Business CenterLanguage Requirements: EnglishTime Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
