Job DescriptionFor over 40 years, GfK has been responsible for TV and video audience measurement in Germany. Program planners at TV stations, content producers, marketers, and media planners from brands and agencies rely on daily ratings provided by “AGF Videoforschung”, our client at GfK Media Measurement Germany, to evaluate the success of television broadcasts.GfK Global Service Center Media Measurement (GSC MM) is a global operations department located in Sofia. As a centralized operations Hub it includes positions with various job profiles on support and professional career track, working closely with all local markets Operations as well as various global Technology and Product teams. The department services include data monitoring and operations, support for various systems and processing pipelines, and data analytics both for MM Integrated Solutions and MM Core Currency products.We are currently seeking a (Junior) Specialist with German to join our Media Measurement operations department (Panel Development) in Sofia. Located in our Sofia Hub, he or she will work as a dedicated member of our Media Measurement Germany (MMG) department. The main responsibilities will include support to German speaking panel households participating in TV audience research, as well as contribute to various methodological and special projects. Documentation and quality management are also key aspects of the daily work.Key Activities
First level support (via phone and email) to German-speaking panel participants in a media research panel
Assist panel participants with technical problems
Support in quality assurance - verify usage behavior (compliance)
Identify opportunities to improve data quality
Maintain household data using specialized software tools
Assist in optimizing internal workflows and processes
Act as a communication bridge between panel households and internal/external specialist departments
Required skills and knowledge
Very good German language skills, both spoken and written
Good English language skills
Good knowledge in MS Excel, Word and PowerPoint
Technical affinity and ability to convey technical information effectively
Experience with Jira and Confluence is considered as advantage
Experience in support (telephone hotline) is considered as advantage
We offer:
Food vouchers of 120 BGN monthly
Life Insurance
Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, Expenses for medications and medical products
Additional paid leave of 3 days in case of no overdue leave days from previous year
Free access to LinkedIn Learning platform.
In addition:
A Hybrid model of working: part of the week you work from home (home office), a part from the office.
Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us!
Stable employment in a dynamic and international environment with an established position on the market.
The opportunity to gain a valuable experience and knowledge of FMCG on the country and international level.
Friendly working environment
Additional InformationOur Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
