Job Description:Patrique Mercier Recruitment ES is thrilled to announce NEW openings for Mandarin Speaking Tech Support Specialists in Bulgaria, featuring paid relocation and additional benefits! This is an excellent opportunity for individuals who are enthusiastic about technology and dedicated to providing exceptional support to Mandarin-speaking clients. Join our dynamic team in Bulgaria and experience a rewarding career while enjoying the beautiful culture and landscapes!Your Responsibilities
Deliver top-quality technical support to Mandarin-speaking customers, addressing their inquiries and resolving issues.
Effectively diagnose and troubleshoot technical problems while ensuring a positive customer experience.
Educate customers on best practices for utilizing our products and services.
Maintain accurate records of customer interactions and the solutions provided.
Collaborate with team members to improve service quality and operational efficiency.
Participate in ongoing training initiatives to stay updated on the latest technologies and products.
Requirements:
Fluency in Mandarin (both spoken and written) is required.
Strong technical skills and a proactive problem-solving approach.
Previous experience in technical support or customer service is preferred.
Excellent communication and interpersonal skills.
Ability to work effectively within a collaborative team environment.
Willingness to relocate to Bulgaria and immerse yourself in a new cultural experience.
Commitment to personal growth and learning within the technology industry!
