Slovak or Czech Solutions Consultant in Sofia, Bulgaria

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  • София
  • Permanent
  • Full-time
  • 7 hours ago
Description: Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Czech and Slovak-speaking Solutions Consultants to join their team in Sofia, Bulgaria!Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package and a 3000 BGN welcome bonus, all while growing your career in an international, dynamic team.About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?
  • Deliver professional support for digital products and services
  • Utilize CRM software, ticketing systems, and support tools efficiently
  • Communicate with users via phone, email, and chat
  • Resolve inquiries within agreed SLAs using internal resources and protocols
  • Consistently meet performance targets including customer satisfaction and resolution rates
  • Collaborate with peers to improve service and share best practices
  • Stay updated on product developments and participate in training sessions
About SofiaAs Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.
Requirements:
  • Fluent in Czech or Slovak
  • Strong interpersonal and customer service skills
  • Able to follow structured processes and guides
  • Excellent active listening and problem-solving abilities
  • Quick to learn new technologies and adaptable to change
  • Customer-focused mindset with a positive and collaborative attitude
  • No prior tech experience required—just eagerness to learn and help others
Offer:
  • Welcome bonus of 3000 BGN
  • Financial relocation support (transport, hotel stay, rent assistance)
  • Flexible contract types, including part-time options
  • Fully paid training
  • Stable employment with career development opportunities
  • Attractive salary and additional health insurance
  • Access to 50+ employee benefits and services
  • Positive, international working environment
  • Continuous learning and support

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